ORDERS-Once an order has been placed you will receive a confirmation email from firstname.lastname@example.org. Orders received by 1pm PST will ship the same day via FedEx ground. Orders received after 1pm PST will ship the next business day. Tracking will be emailed to the email on file as soon as the order ships from email@example.com.
SHIPPING-All orders are shipped from our warehouse located in Seattle, Washington via FedEx ground. Shipping time approximately 5-7 days from shipment date. Expedited shipping is not offered but can be quoted on an individual basis. For a quote please email us at firstname.lastname@example.org.
WHOLESALE ACCOUNTS-To sign up for a wholesale account, click on the Wholesale tab and fill out the application. A resale certificate or tribal tax-exempt certificate must be provided to receive access to wholesale pricing. Once your wholesale account has been approved, you will receive an confirmation email from email@example.com. After approval you can log into your wholesale account using the Wholesale tab and place orders from there.
I HAVE NOT RECEIVED CONFIRMATION OR TRACKING EMAIL-If you have not received a confirmation email within 24 hours of placing your order, please email us at firstname.lastname@example.org. If you have not received a tracking email within 48 hours of placing your order (not including weekends), email us at email@example.com.
PRODUCTS THAT ARE NOT RETURNABLE OR REFUNABLE-Due to the nature of some of the products sold and in compliance with FDA regulations some of our products are not eligible for return or refund. For any product that has this restriction you will be required to click “I understand” before you can finalize the order.
IS YOUR PRODUCT FDA APPROVED-The FDA does NOT approve any disposable masks or respirators. There is a lot of false marketing from companies selling masks claiming to be FDA approved. The FDA only will register a factory or product stating simply that the factory has shown they make a mask, but that is all the FDA does. There is no approval process in place from the FDA for disposable masks. If you see a company selling “FDA Approved” Disposable Masks, the seller does not know what they are talking about and probably does not know anything about masks.
HOW DO YOU PICK YOUR FACTORIES-We work closely with industry experts, doctors and nurses to vet any factory we work with in the USA or abroad. We have a rigorous check and balance procedure in place to ensure any factory we partner with adheres to all FDA and CDC rules and regulations. American Bulk PPE only works with factories that have an established presence making the products we procure from them. We have a strict policy to only purchase products from factories that have been making the product we buy from them for at least 5 years, since 2015 at minimum. American Bulk PPE is committed to offering top quality product at the best price available.